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The study envisioned the diagnosis of the capacity stage for learning of a Brazilian communications group. For this the study sought support in the theories of classical and contemporary authors, such as: Vigotski and the social construction of learning, Morin and the concepts of complexity, and Nonaka and Takeuchi and the construction of knowledge. Variables for analysis were defined based on the techniques for the “company that learns” by Senge (2006). A predominantly descriptive study was carried out qualitatively via an interview and an analysis of documents, and quantitatively by having functionaries answer questionnaires in order to obtain primary data. It was concluded that the group has constructed value in the Personal Domain discipline by motivating and supporting studies and individual growth; however, in order to enable it to face the challenges of globalization, it is necessary to give more attention to internal communication and to collaborative work in order to build coherence between strategies and actions, which in their turn, also will contribute to the elimination of existing blocks in the group for developing other essential disciplines. This study, not only diagnosed the organizational capacity for learning, but also brought to the fore the methodological contribution with its questionnaire and the Radar press which facilitates the understanding of the diagnostic and the discussion of solutions for the difficulties diagnosed.

Organizational Diagnostic; Learning Organization; Construction of Knowledge