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EVALUATING THE ALIGNMENT EFFECT OF IT MANAGEMENT, INFORMATION SYSTEMS AND BUSINESS IN THE PERFORMANCE OF ORGANIZATIONS
Última alteração: 2015-02-12
Resumo
Recently huge investments have been made in the field of information systems (IS) as a part of Information Technology (IT) in organizations, but organizations may not reach their desired objectives in this sector. One of the main factors which affects the return of investment (ROI) in IS and IT, is strategic alignment of business and IT. The purpose of this study is to identify the factors that affect the alignment of IT and business in organizations. In this study the role and responsibilities of chief information officers (CIO) and their performance relationships with IT and business alignment and improvement of organizational performance are evaluated in the selected organizations. We wanted 100 IT professionals and managers from different organizations, who were certified by the State Scientific Research and Policy Center, to answer our questionnaire through a designed website, and our results are based on 80 of these responses. Obtained results indicated that direct report to the chief executive by CIO, and CIO membership in the executive committee can improve IT services of the business. Although, our findings show that the CIO has a key role in the alignment of business and IT. Finally, it is assumed that Limitations and problems of IT are properly understood by the CIOs, therefore they can help to prepare appropriate IT and business strategies and consequently improve the performance of organizations.
Palavras-chave
Business alignment; IT Management; CIO role; Competitive advantage; Strategic planning
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