Tamanho da fonte: 

The decisions depend on the opportune information, system effectiveness and information technology, therefore, planning is needed to meet business innovation demand. The paper objective was to present the results of an information technology strategic planning (ITSP) execution. The research methodology was a single-case study. It was a company settled in Brazil - Curitiba (Paraná) which business is telephony services outsourcing. The paper presented the results from each stage of ITSP methodology. The conclusion of this paper reiterated the importance of strategic information planning aligned with company's strategies to support with the decision-making

planning; strategy; technology; systems; information