Tamanho da fonte:
Information management: a case study in a technological research institute
Última alteração: 2015-01-19
Resumo
A new economy appears with the capacity to generate, to store, to process and to apply effectively the knowledge, based on information, determining the companies productivity and competitiveness. This work aims to understand the information management model of a technological research institute. Interviews with the managers of the organization value chain processes have been carried through, with the objective to identify, based on Davenport´s Information Management model (1998), how they perceive the Information Management process that circulates in the organizational processes. It was noticed that the organization has raised its level of information needs that are not difficult to be determined and are satisfactorily obtained and distributed, although the majority of them are not structuralized, automatized or even classified regarding to its confidence. These peaces of information have good quality and are important, however they reflect a medium dependence on external and informal information, besides being used only in its great majority for people to know what and how to do something.
Palavras-chave
Information Management; Knowledge Management; Technological Research Institute
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