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In the current enterprise environment organizations need to make use of the information in a strategical way to keep  its  competitiveness.  Technology  and  the  information  systems  have  evolved  constantly  to  supply  the necessities of the organizations and these ones had also evolved its structures to act strategically. The research had  also  evolved  in  understanding  how  information,  knowledge  and  decisions  happen  in  the  enterprise environment. However,  experiences  of  success with  the  use  of  strategical  information  still  are  exception  and predominates  the  insatisfaction with  the  technology  and  systems.  This  article  carries  through  a  study  of  the contributions  of  literature  on  the  infrastructure,  systems  and  strategies  related  to  the  efficient  use  of  the information,  and  concludes  that  the main  problems  are  in  the  inherent  complexity  of  the  process  and  in  the absence of organizational processes and strategies adjusted to act with the information. To the end of the study a model of good practices is proposed, based on identified cases of success in the research.

Information Systems; Strategic Information; IT strategies